Terms & Conditions
Last Updated: August 2026
Welcome to Shop Puff Dispensary. These Terms & Conditions establish the rules governing your use of our website, products, ordering services, and customer-support channels. By accessing our website or placing an order, you acknowledge that you have read and agree to these terms.
Products & Product Information
We make reasonable efforts to ensure that product names, descriptions, photographs, specifications, cannabinoid information, ingredients, and availability are accurate. However, packaging, appearance, batch information, availability, and other product characteristics may change. Customers should review the current product label and available testing information before using a product. Product descriptions are provided for informational purposes and are not medical advice.
Eligibility & Age Requirements
Shop Puff Dispensary products are intended for eligible adults. By placing an order, you confirm that you meet the applicable age requirements for the product and that the information you provide is accurate and complete. We may request age or identity verification when necessary.
Shipping & Delivery
Orders are processed according to our current fulfillment procedures and the shipping option selected at checkout. Delivery times are estimates and may vary because of carrier delays, weekends, holidays, inventory availability, weather, or other circumstances outside our reasonable control. Customers are responsible for ensuring that their delivery information is accurate. Tracking information may be provided when available.
Returns, Refunds & Order Issues
Returns and refunds are subject to our Return & Refund Policy. Because certain products are consumable or subject to product-integrity requirements, opened or used products may not qualify for return. If you receive a damaged, defective, incorrect, or incomplete order, contact customer support promptly with your order number and relevant documentation or photographs. Verified issues may qualify for a replacement, refund, store credit, or another appropriate resolution.
Website Use & Intellectual Property
The Shop Puff Dispensary website and its content, including text, product descriptions, graphics, photographs, logos, trademarks, and other materials, are protected by applicable intellectual property rights. Users may not copy, reproduce, modify, distribute, scrape, exploit, or misuse website content without appropriate authorization. You also agree not to interfere with website functionality, attempt unauthorized access, submit fraudulent information, distribute malicious software, or use the website for unlawful purposes.
Contact & Customer Support
If you have questions regarding these Terms & Conditions, an order, a product, shipping, returns, or customer support, contact Shop Puff Dispensary directly.
Shop Puff Dispensary
728 E Commercial St
Los Angeles, CA 90012
United States
Email: info@shoppuffdispensary.com
Phone: +1 (936) 240-8724
By using the Shop Puff Dispensary website or placing an order, you acknowledge that you have reviewed and accepted these Terms & Conditions.
Orders & Payments
Placing an order constitutes a request to purchase the selected products. Orders remain subject to product availability, payment confirmation, verification, and fulfillment. Shop Puff Dispensary may correct pricing or listing errors, limit quantities, decline transactions, or cancel orders when necessary. Customers are responsible for providing accurate billing, shipping, and contact information.
Discreet Packaging & Customer Privacy
Customer privacy is an important part of our fulfillment process. Eligible orders are prepared using discreet, privacy-focused packaging designed to minimize unnecessary product identification on the exterior. Shipping labels and information required for delivery may still appear on the package. Customer information is handled according to our Privacy Policy and is used as necessary to process orders, provide customer service, maintain security, and operate the website.
Responsible Product Use
Customers are responsible for using products according to applicable product instructions and labeling. Cannabis products containing THC may cause impairment and can affect individuals differently. Do not drive, operate machinery, or perform activities requiring full attention while impaired. Keep cannabis products securely away from children and pets and avoid combining intoxicating products with alcohol or other substances that may increase impairment.
Liability & Policy Changes
We strive to provide accurate information and reliable services. However, website availability, product information, inventory, shipping schedules, and third-party services may occasionally change or become unavailable. To the extent permitted by applicable law, Shop Puff Dispensary is not responsible for indirect or consequential losses arising from circumstances outside our reasonable control. We may update these Terms & Conditions periodically. The latest version published on this page will apply to future use of the website and services. Nothing in these terms is intended to remove rights or protections that cannot legally be excluded.